Box 219
Delburne, AB T0M 0V0

COVID-19 Protocols & Procedures

Creative Landscape is committed to helping you see the potential in your yard through beautification and promoting outdoor living.  We are here to design your dream yard, quote projects and are always happy to answer any questions you may have.  With following government recommendations and social distancing, we are happy to discuss your landscape needs via phone, emails, text and video chat/conferencing.  We are still able to visit your yard and discuss your landscaping needs outside where we can maintain social distancing. 

Creative takes the health and safety of our team members, clients and the community seriously and is committed in helping prevent the spread of COVID-19 in Alberta.  Implementing a COVID-19 Protocol will ensure safe operating procedures and best practices based on and compliant with government guidelines.  Below is a list of the actions we are implementing this Landscape Season.

  1. Employees:
    1. Are required to answer a quick “How do you feel today” pre-work screening before leaving home by an online form.
    2. Are to Self-Monitor for signs and symptoms of COVID-19 if they suspect possible exposure
    3. Are required to stay home if they are sick
    4. Are required to stay home if a family member at home has COVID-19. This is for everyone’s health consideration
    5. Are Encourage to practice good hygiene outside of work i.e. regular laundry and showers
    6. Are Encourage to practice self-isolation outside of work to ensure your family and coworkers are safe
    7. Are not to share of food, cell phones, PPE, cigarettes or anything that has the ability to spread COVID-19
    8. All smokers have to dispose of butts in pockets or garbage (not on the ground)
    9. Have the right to refuse unsafe work
  2. Prior to work wash hands with soap and water for minimum 20 seconds or use proper hand sanitizer
  3. Limiting Crew Sizes to the specific job to ensure proper social distancing.
  4. Employees to arrive to all job site individually (until further notice) either by their own vehicle or public transportation. If more than on employee resides at the same residence then they are permitted to car-pool.  All vehicles must have cleaning wipes, sanitizer, extra gloves and garbage bags.  Individual vehicles are to be sanitized at the start and end of the day.
  5. An employee will be assigned to the company “Tool Truck” to drive to job-sites and will remained the primary driver. Truck is to be sanitized at the start and end of the day regardless if they were the only one in it.  Overall diligence is key.
  6. Out of town jobs employees have the option to car-pool with a driver and one passenger sitting in the back seat diagonally (furthers possible seat from the driver). This is optional until further notice and both employees must feel safe and comfortable traveling with each other.
  7. Safety Reports to be completed and signed online and may be executed in any number of counterparts or by facsimile or electronically, each shall be deemed an original and all of which shall together constitute one and the same contract.   
  8. Use proper precautions through the day and practice social distancing, 6’/2m apart (if you swing a rake and hit someone you are too close)
  9. Use proper respiratory etiquette (i.e. coughing or sneezing into a bent elbow, promptly disposing of used tissues in the trash)
  10. If employees must work in close proximity to each other for a short period of time (i.e. lifting tree ball into a hole), wear a face mask.
  11. It is encouraged for employees to bring their own lunches and take their own garbage home. This reduces contact with the public and packaging from employee’s home coming into contact with other employees
  12. Portable Toilet to be sanitized after use by the person using the washroom.  All touch areas have to be sanitized i.e. toilet seat, handle, door handles, etc.
  13. Cell Phones are permitted to be used only on personal breaks unless called or messaged by a coworker regarding work and/or is needed to perform a job task (i.e Timesheets entries, look up construction spec, design clarification, etc.).  Phones to be sanitized at the start and end of breaks before work resumes.
  14. Tools:
    1. Employees with be assigned a personal tool box containing the most used tools:
    2. Employees will be assigned a specific coloured tape to label/mark their tools.  A list of Employees Names and assigned colour will be posted in Tool Trailer
    3. Employees to be assigned specific tools and/or equipment based on the requirement of the job from day to day operations.  Once assigned employee is to label tool/equipment with their colour tape.  If tool and/or equipment is to be reassigned it must be cleaned and disinfected.
    4. All tools and equipment used to be cleaned and with disinfect at the end of shift
  15. Equipment
    1. Employees to be assigned specific machinery/equipment (skid steer, cut-off saw, tamper) based on the requirement of the job from day to day operations.  Once assigned employee is to label machinery/equipment with their colour tape.  If machinery and/or equipment is to be reassigned it must be cleaned and disinfected.
    2. All Machinery and equipment used to be cleaned and disinfect at the start and end of the work day. Focus on the most contacted areas such as:
      1. Handles
      2. Controllers
      3. Steering Wheels
      4. Gas Tank Lids
  16. Personal Protection Equipment (PPE)
    1. Employee to come to job-site ready to work with company t-shirt, pants and CSA Approved Work Boots and gloves.
      1. It is recommended to wear gloves as much as possible
      2. It is recommended for work clothes and gloves to be washed after each shift as a precaution
    2. Employer will provide employees with:
      1. Half mask respirator with PL100 filter/canister and storage bag
      2. Ear Plugs
      3. Safety Glasses
      4. Safety Vest
    3. Assigned PPE to be wiped down with disinfect at the end of shift
  17. Tool Truck & Trailer:
    1. Employee to limit contact inside the tool trailer.  Less touch points equals better control.
    2. Limit to one employee inside the trailer at a time.
    3. Employee is to retrieve their own tools and equipment themselves from the trailer
    4. To be cleaned and disinfect at the start and end of the work day. Focus on the most contacted areas such as:
      1. Handles
      2. Doors
      3. Trailer Locks
      4. Truck Steering Wheel
  18. When Dealing with The Public:
    1. Be sensitive to the public’s concern about COVID-19 transmissions
    2. Provide information on our safety protocols and the essential nature of our work
    3. Encourage neighbours to discuss with us if they have any concerns about our safety protocols, noise and dust nuisance.  Reassure that we will do all that is in our power to make the neighbours’ experience as painless as possible. 
  19. When Dealing with the Client:
    1. Contact with clients should be executed via email, phone calls, video teleconference, when possible,
    2. If in-personal contact is required, then maintain social distancing of 6’ when on the property with the client.
    3. Provide clients 24-hour notification via phone or email that you will be working on their property.
    4. Provide updates on the progress of the work via email, text, phone.  Use of  photos to show progress.



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